Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences and how you interact with the site.
Similar technologies include pixel tags, web beacons, and local storage. This policy refers to all of these collectively as "cookies."
This policy explains what cookies we use on www.vitalmatrix.co.uk and within the VitalMatrix platform, why we use them, and how you can control your preferences.
We use four categories of cookies. Essential cookies are always active. All other categories require your consent.
The following table lists the specific cookies currently in use on this site:
| Cookie Name | Category | Purpose | Provider | Duration |
|---|---|---|---|---|
| vm_session | Essential | Maintains your session as you navigate the site and platform | VitalMatrix Ltd | Session |
| vm_consent | Essential | Stores your cookie consent preferences | VitalMatrix Ltd | 12 months |
| vm_csrf | Essential | Security token to prevent cross-site request forgery | VitalMatrix Ltd | Session |
| [Analytics cookie] | Analytics | [To be confirmed on analytics tool selection] | [Provider TBC] | [TBC] |
Some cookies on our site are set by third-party services we use to operate and improve the platform. These third parties have their own privacy and cookie policies, which govern how they use the data collected.
We do not permit third-party advertising networks to place cookies on our site. We do not sell data collected through cookies to any third party.
When you first visit our website, you will be presented with a cookie consent banner. You may accept all cookies, reject optional cookies, or customise your preferences by category.
You can change or withdraw your consent at any time by clicking the "Cookie Settings" link in the footer of every page. Your preferences will be saved for 12 months.
Withdrawing consent for optional cookies will not affect your ability to use the core features of the VitalMatrix website. Essential cookies cannot be disabled as they are required for the site to function.
You may also control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that blocking all cookies may affect the functionality of some features. Guidance for common browsers:
The VitalMatrix platform processes health and clinical data entered by registered practitioners. This data is not collected or stored via cookies. Clinical data is handled under separate data processing agreements in accordance with our Privacy Notice and applicable UK GDPR obligations for special category data.
Cookies are used only for session management, security, and analytics of general website usage. No cookies are used to store or transmit clinical or health data of any kind.
If you have questions about this Cookie Policy or wish to exercise your rights in relation to cookies and personal data, please contact us:
VitalMatrix Ltd, 12 Faraday Road, Slough, England, SL2 1RU
Email: info@vitalmatrix.co.uk
ICO Registration: ZC101813
You also have the right to complain to the Information Commissioner's Office at www.ico.org.uk or by calling 0303 123 1113.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal requirements, or improvements to the platform. Material changes will be communicated via the cookie consent banner or a prominent notice on our website.
The date at the top of this policy reflects when it was last revised. We encourage you to review it periodically.